/* ══════════════════════════════════════════════════════
   Canal ético anónimo — formulario, panel de código/QR y seguimiento
   Solo se carga en /canal-etico/, /kanal-etikoa/ y sus páginas de seguimiento.
   ══════════════════════════════════════════════════════ */

/* ── Formulario CF7 ─────────────────────────────────── */
.itz-canal-form-body .wpcf7-form .row > .itz-ce-ancho { grid-column: 1 / -1; }
.itz-canal-form-body .wpcf7-form [hidden],
.itz-canal-form-body .itz-ce-identidad[hidden] { display: none !important; }

.itz-ce-anon {
  background: #eef1f5;
  border: 1px solid #d9dee6;
  border-radius: 8px;
  padding: 0.85rem 1rem;
  margin-bottom: 1.25rem;
  font-size: 0.9rem;
  color: var(--wp--preset--color--primary-900);
}
.itz-ce-anon .wpcf7-list-item { margin: 0; }
.itz-ce-anon label {
  display: flex !important;
  align-items: flex-start;
  gap: 0.6rem;
  cursor: pointer;
  font-size: 0.9rem !important;
  font-weight: 400 !important;
  letter-spacing: 0 !important;
  margin: 0 !important;
}
.itz-ce-anon input[type="checkbox"] {
  width: 1.15rem;
  height: 1.15rem;
  margin-top: 0.15rem;
  flex-shrink: 0;
  accent-color: var(--wp--preset--color--primary-500);
}

.itz-ce-nota {
  font-size: 0.78rem;
  color: #5b6472;
  line-height: 1.5;
  margin: 0.4rem 0 0;
}

/* ── Panel tras enviar: código + QR ─────────────────── */
.itz-ce-res {
  background: #fff;
  border: 1px solid #d1d9e6;
  border-radius: 12px;
  padding: 1.5rem;
  margin-bottom: 2rem;
  box-shadow: 0 4px 18px rgba(13,33,51,0.06);
  scroll-margin-top: calc(var(--itz-header-h, 80px) + 1rem);
}
.itz-ce-res__head {
  display: flex;
  align-items: center;
  gap: 0.9rem;
  margin-bottom: 1.1rem;
}
.itz-ce-res__ok {
  width: 44px;
  height: 44px;
  min-width: 44px;
  border-radius: 50%;
  background: #e3f3e8;
  color: #1d6b2f;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.3rem;
  font-weight: 700;
}
.itz-ce-res__titulo {
  font-family: var(--wp--preset--font-family--serif);
  font-size: 1.35rem;
  color: var(--wp--preset--color--primary-900);
  margin: 0;
  outline: none;
}
.itz-ce-res__ref { margin: 0.15rem 0 0; font-size: 0.88rem; color: #5b6472; }
.itz-ce-res__aviso {
  background: rgba(247,192,62,0.16);
  border-left: 4px solid var(--wp--preset--color--accent);
  border-radius: 6px;
  padding: 0.85rem 1rem;
  margin-bottom: 1.25rem;
  color: var(--wp--preset--color--primary-900);
  font-size: 0.88rem;
  line-height: 1.55;
}
.itz-ce-res__aviso strong { display: block; font-size: 0.95rem; margin-bottom: 0.2rem; }
.itz-ce-res__aviso p { margin: 0; }
.itz-ce-res__grid {
  display: grid;
  grid-template-columns: 200px minmax(0, 1fr);
  gap: 1.5rem;
  align-items: start;
}
.itz-ce-res__qr {
  border: 1px solid #d1d9e6;
  border-radius: 8px;
  padding: 0.5rem;
  background: #fff;
}
.itz-ce-res__qr svg { display: block; width: 100%; height: auto; }
.itz-ce-res__datos { min-width: 0; }
.itz-ce-res__url { font-size: 0.8rem !important; margin-bottom: 0.9rem; }
.itz-ce-res__acciones { display: flex; flex-wrap: wrap; gap: 0.5rem; }

/* ── Piezas comunes ─────────────────────────────────── */
.itz-ce-label {
  display: block;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--wp--preset--color--primary-900);
  letter-spacing: 0.03em;
  margin: 0 0 0.35rem;
}
.itz-ce-input {
  width: 100%;
  padding: 0.7rem 0.9rem;
  border: 1px solid #d1d9e6;
  border-radius: 8px;
  font-size: 0.9rem;
  font-family: var(--wp--preset--font-family--sans);
  background: #fff;
  color: var(--wp--preset--color--primary-900);
  box-sizing: border-box;
}
.itz-ce-input:focus {
  outline: none;
  border-color: var(--wp--preset--color--primary-500);
  box-shadow: 0 0 0 3px rgba(51,103,153,0.15);
}
textarea.itz-ce-input { min-height: 120px; resize: vertical; }
.itz-ce-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  background: var(--wp--preset--color--primary-500);
  color: #fff;
  border: 1px solid var(--wp--preset--color--primary-500);
  border-radius: 8px;
  padding: 0.6rem 1.2rem;
  font-size: 0.85rem;
  font-weight: 600;
  font-family: var(--wp--preset--font-family--sans);
  text-decoration: none;
  cursor: pointer;
  transition: background 160ms, color 160ms;
}
.itz-ce-btn:hover { background: var(--wp--preset--color--primary-900); border-color: var(--wp--preset--color--primary-900); color: #fff; }
.itz-ce-btn:focus-visible { outline: 3px solid var(--wp--preset--color--accent); outline-offset: 2px; }
.itz-ce-btn:disabled { opacity: 0.6; cursor: wait; }
.itz-ce-btn--sec { background: #fff; color: var(--wp--preset--color--primary-500); }
.itz-ce-btn--sec:hover { background: #eef4fa; color: var(--wp--preset--color--primary-900); }
.itz-ce-btn--link { background: transparent; border-color: transparent; color: var(--wp--preset--color--primary-500); }
.itz-ce-btn--link:hover { background: transparent; border-color: transparent; color: var(--wp--preset--color--primary-900); text-decoration: underline; }
.itz-ce-error {
  background: #fdecec;
  border-left: 4px solid #c62828;
  color: #8e1c1c;
  border-radius: 6px;
  padding: 0.6rem 0.9rem;
  font-size: 0.85rem;
  margin: 0.5rem 0 0.9rem;
}
.itz-ce-oculto { position: fixed; left: -9999px; top: 0; opacity: 0; }

/* ── Página de seguimiento ──────────────────────────── */
.itz-ce-seguimiento-wrap {
  background: #f6f8fb;
  margin-top: 0 !important;
  padding: 2.5rem 1.25rem 4rem;
}
.itz-ce-seguimiento { display: flex; flex-direction: column; gap: 1rem; transition: opacity 150ms; }
.itz-ce-seguimiento.is-cargando { opacity: 0.55; pointer-events: none; }
.itz-ce-card {
  background: #fff;
  border: 1px solid #d1d9e6;
  border-radius: 12px;
  padding: 1.5rem;
  box-shadow: 0 1px 3px rgba(0,0,0,0.04);
}
.itz-ce-card__titulo {
  font-family: var(--wp--preset--font-family--serif);
  font-size: 1.35rem;
  color: var(--wp--preset--color--primary-900);
  margin: 0 0 0.4rem;
  outline: none;
}
.itz-ce-acceso p { font-size: 0.9rem; color: #444; line-height: 1.55; }

.itz-ce-caso__head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
  padding: 1.1rem 1.5rem;
}
.itz-ce-caso__head .itz-ce-card__titulo { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 1.15rem; }
.itz-ce-caso__meta { margin: 0; font-size: 0.85rem; color: #5b6472; }
.itz-ce-estado {
  display: inline-block;
  padding: 0.1rem 0.6rem;
  border-radius: 999px;
  font-size: 0.78rem;
  font-weight: 600;
  background: #e5e7eb;
  color: #374151;
}
.itz-ce-estado--recibida { background: #fef3c7; color: #8a4a00; }
.itz-ce-estado--en_tramite { background: #dbeafe; color: #1e40af; }

.itz-ce-hilo {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}
.itz-ce-msg {
  max-width: 85%;
  padding: 0.85rem 1.1rem;
  border-radius: 12px;
  font-size: 0.9rem;
  line-height: 1.6;
  margin: 0;
}
.itz-ce-msg--propio {
  align-self: flex-end;
  background: var(--wp--preset--color--primary-500);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.itz-ce-msg--gestor {
  align-self: flex-start;
  background: #fff;
  border: 1px solid #d1d9e6;
  border-left: 4px solid var(--wp--preset--color--accent);
  color: var(--wp--preset--color--primary-900);
  border-bottom-left-radius: 4px;
}
.itz-ce-msg__meta { font-size: 0.75rem; opacity: 0.85; margin-bottom: 0.3rem; }
.itz-ce-msg__texto { white-space: pre-wrap; overflow-wrap: anywhere; }
.itz-ce-msg__adjs { display: flex; flex-wrap: wrap; gap: 0.4rem; margin-top: 0.5rem; }
.itz-ce-msg__adj {
  background: rgba(255,255,255,0.15);
  border: 1px solid currentColor;
  color: inherit;
  border-radius: 6px;
  padding: 0.25rem 0.6rem;
  font-size: 0.78rem;
  font-family: inherit;
  cursor: pointer;
}
.itz-ce-msg--gestor .itz-ce-msg__adj { background: #f6f8fb; border-color: #d1d9e6; }
.itz-ce-msg__adj:hover { text-decoration: underline; }
.itz-ce-nota--centro { text-align: center; }
.itz-ce-responder .itz-ce-input { margin-bottom: 0.9rem; }
.itz-ce-responder .itz-ce-nota { margin: -0.6rem 0 1rem; }
.itz-ce-aviso-cerrada {
  background: #eef1f5;
  border-radius: 8px;
  padding: 0.85rem 1rem;
  font-size: 0.88rem;
  color: #444;
  margin: 0;
}

@media (max-width: 600px) {
  .itz-ce-res { padding: 1.1rem; }
  .itz-ce-res__grid { grid-template-columns: 1fr; }
  .itz-ce-res__qr { max-width: 220px; margin: 0 auto; }
  .itz-ce-caso__head { flex-direction: column; }
  .itz-ce-msg { max-width: 95%; }
}

/* Imprimir solo el panel con el código */
@media print {
  body.itz-ce-print * { visibility: hidden !important; }
  body.itz-ce-print .itz-ce-res,
  body.itz-ce-print .itz-ce-res * { visibility: visible !important; }
  body.itz-ce-print .itz-ce-res { position: absolute; left: 0; top: 0; width: 100%; box-shadow: none; border: 0; }
  body.itz-ce-print .itz-ce-res__acciones { display: none !important; }
}
